Privacy policy

 

Privacy Policy

Welcome to Heattrap. This Privacy Policy describes how Heattrap ("we", "us", or "our"), collects, uses, and shares your personal information when you visit or make a purchase from heattrap.shop (the "Site").

Information We Collect

  1. Personal Information You Provide: This includes information that you provide when you complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase, or use some other Site feature. Examples of personal information collected might include your name, address, email address, and phone number.

  2. Device Information: As you browse our Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information". We collect Device Information using the following technologies:

    • "Cookies" are data files placed on your device or computer and often include an anonymous unique identifier.

    • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    • "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

  3. Information from Other Sources: We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data. This additional data helps us update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.

How We Use Your Information

  • To fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

  • To communicate with you.

  • To screen our orders for potential risk or fraud.

  • To provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify's Privacy Statement.

  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page.

You can opt out of targeted advertising by: [Include opt-out links from whichever services being used.]

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@heattrap.shop or by mail using the details provided below:

10880 Wilshire Blvd., Suite 1101, Los Angeles, California 90024

Effective Date: April 23, 2024

Last Updated: April 23, 2024